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Troubleshooting – Dymo LabelManager 350 User Manual

Page 12

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Troubleshooting

Review the following possible solutions if you encounter a problem while using your printer.

Problem/Error Message

Solution

No display

• Ensure the printer is turned on.
• Replace discharged batteries.

Poor Print Quality

• Replace discharged batteries.
• Ensure tape cassette is installed properly.
• Clean the print head.
• Replace the tape cassette.

Poor Cutter Performance

Clean the cutter blade.
See Caring for Your Labelmaker.

Printing...

No action required. Message will disappear
once printing is finished.

Too many lines

Exceeded maximum number of lines allowed

Change layout of label or tape size.

Too many characters

Exceeded maximum number of characters in buffer Delete some or all of the buffer text.

Insert Tape Cassette

Tape cassette missing or empty

Insert a new tape cassette.

Battery low

Batteries almost discharged

Replace batteries or connect DC power adapter.

Tape Jam

Motor is stalled due to tape jam

Remove jammed tape and replace tape cassette.

Too many pages

Exceeded maximum number of pages allowed

Change layout of label.

Page not empty

Delete first all content of the page

Tape size too small

Change tape size or press Cancel to exit
Box/Background menu

Set

Following this message, a fixed-length value is

Fixed-length label is selected and the length

displayed which indicates the minimum label

necessary to print the label exceeds the selected length. length necessary to fit the text. Do one of the

following:
• Adjust the fixed-length label setting

appropriately, or

• Select a narrower font.

If you still need assistance, contact DYMO Customer Support for your country. The Warranty
booklet includes a list of contact numbers for each country.

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LM350 WEU.qxd 12-11-2003 09:02 Pagina 12