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Chatattach working modes, Chatattach troubleshooting – ClearOne CHATAttach 150 Manual User Manual

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Chapter 2: Getting Started 13

CHATAttach Working Modes

The following table outlines the CHATAttach working modes.

Mode #

Mode Code

Description

Condition

1

Solid Red LED on both
CHAT devices

CHAT devices are in MUTE mode.

Normal

2

Solid Blue LED on both
CHAT devices

CHAT devices are in UNMUTE mode.

Normal

3

Single Blue Volume
light on both
CHAT devices

No PC attached. CHAT devices are in STAND-BY
mode and will WAKE-UP when a PC is reattached
to a device. All previous CHAT device settings will be
reinstated.

Normal

CHATAttach Troubleshooting

The following table describes issues that may occur and possible causes that may help identify and resolve problems
when using the CHATAttach accessory.

Error #

Error Code

Cause

Resolution

1

Blinking Red LED’s on
both devices

Firmware on CHAT devices support
CHATAttach but firmware versions are
not the same.

Download and install the latest
firmware onto both CHAT devices

2

Blinking Blue LED’s on
both devices

More than one PC connected at a time.

Connect ONLY one PC to the
CHAT device

3

Blinking Red LED on a
single CHAT device

1. CHATAttach Power Supply not

plugged in

2. Only one CHAT device supports

CHATAttach

3. Only one CHAT device connected

to CHATAttach

1. Plug the CHATAttach Power

Supply into an active power
recepticle

2. Download and install the

latest firmware onto both
CHAT devices

3. Connect both CHAT devices to

the CHATAttach accessory

4

CHAT devices will not
synchronize

The firmware on both devices does not
support the CHATAttach accessory.

Download and install the latest
firmware onto both CHAT devices

> NOTE: Connecting the CHATAttach prevents the ability to connect external devices as the USB ports

are occupied by the CHATAttach cable.

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