LaMotte Mobile WaterLink Spin Photometer - Manual (Page 12)

12
TROUBLESHOOTING
 SOFTWARE TROUBLESHOOTING GUIDE
Problem Reason Solution
No Device Connected Spin meter has not been
paired via Bluetooth, or
the pairing was lost by
leaving Bluetooth range
Re-Pair the spin device
to the phone or tablet
Device does not appear
in the list of Bluetooth
devices
Meter is not powered on Power on the meter
Connection Lost Bluetooth pairing with
the Spin device was
lost.
Re-Pair the spin device
to the phone or tablet,
or relaunch the app
Disc not spinning Lid open, meter not
powered on, low battery,
disk or disk cover
pressed down too tightly
on hub
Close lid, power on
meter, charge the
battery or plug meter
into a stable power
source, remove the
disk/disk cover and
place back in the meter
more gently
Unexpected Results Did not use disk cover Place the disk cover
on the disk and close
the lid
NaN Results Calculation of results
failed, likely due to
unstable connection
with the meter
Power cycle the meter,
then re-pair it to the app
Unexpected low
Chlorine results
High chlorine
concentrations will
bleach chlorine, and
other reagents
Check sample with
chlorine test paper
(Code 2987)