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Troubleshooting, Care & maintenance, Technical specifications – SONIQ B500 User Manual

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Important: Always unplug the appliance from the power socket during cleaning and
maintenance.

• Never use any sharp instruments or abrasive substances, soap, household cleaner, detergent
or wax polish for cleaning.

• Clean the external surfaces with a damp soft cloth only. Never use abrasive products or
solvents as it may damage the appliance.

Troubleshooting

In the unlikely event of difficulties with your appliance please follow the trouble shooting guide
below. If the problem persists, contact the retailer if the machine is still under guarantee.
Customer helpline:

Problem

Reason(s) Solution(s)

Solution(s)

No Power

● Power cable not connected to wall socket ● Make sure the plug is connected

No Picture

● TV not set to the correct input
● Video cables improperly connected

● Set to the correct input channel
● Re-connect the cables

No Sound

● Audio/speaker cables improperly
● Sub woofer not turned on
● Sub woofer volume too low
● Audio output setting not correct

● Re-connect the cables
● Switch on the unit
● Increase the volume
● Set to the correct mode

Distorted Picture

● Disc is dirty
● In fast forward or rewind mode
● Wrong TV system

● Clean the disc or try another disc
● Picture distortion can occur during this
function. It is normal.
● Set to the correct TV System

Unable to Play

● No disc in the tray
● Disc not loaded properly
● Disc is dirty
● Setup menu obscures the picture

● Insert a compatible disc
● Check the disc loaded
● Clean the disc
● Press the SETUP button to close the menu

Remote not working

● Batteries low
● Object obstructing the sensor
● Remote too far away from the Player/Sub

● Replace the batteries
● Move the object
● Move closer

Some Functions not Working

● Some discs do not support all functions

● Try another disc

TV Displays “No Signal” or blank ● Some TV’s cant display the 1080i output

● Try another resolution

BD-LIVE Troubleshooting

If you receive an error stating you do not have enough storage space for a download, connect
the usb drive to your computer and remove / backup some of the files, erase the media or use
another usb drive.
If you receive an error while downloading. The BD-Live server may be busy. Try again another
time.

Care & Maintenance

Blu-ray player

Power

110-240V ~ 50/60Hz

Power Consumption

1W (standby), <25W (maximum)

Disc Support

BD (405nm), DVD (650nm), CD (780nm)

Video Format

AVC (H.264), VC-1, MPEG-2, MPEG-4

Audio Format

DTS-2.0 Digital Out, DTS-HD, Dolby Digital, Dolby Digital PLus,
Dolby True HD, Linear PCM

Supported image format

JPG, JPEG

Supported Audio format

MP3, WMA

Composite

(75Ω load) 1 channel 1.0 Vp-p
Blu-ray: 480i
DVD: 480i

Component

(75Ω load) Y: 1.0Vp-p, Pr: 0.7Vp-p, Pb: 0.7Vp-p
Blu-ray: 480i
DVD: 480i

HDMI

1080p, 1080p 24, 1080i, 720p, 480p/576p, 480i/576i
PCM Multichannel Audio, Bitstream Audio, PCM Audio

Digital Audio Output

Optical / Coaxial

Frequency Response

48kHz Sampling: 4Hz to 22kHz / 96kHz Sampling: 4Hz to 22kHz

S/N Ratio

85 dB

Dynamic Range

85 dB

Total Harmonic Distortion 0.01%
Dimensions

360x 250 x 53mm

We apologise for any inconvenience caused by any minor inconsistencies in these instructions,
which may occur as a result of product improvements and development.

This appliance complies with the following EEC directives: 2006/95/EEC Low voltage
directive /2004/108/EEC EMC directive

Disposal Information

The symbol on the product or its packaging indicates that this product may not be
treated as household waste. Instead it should be handed over to the applicable
collection point for the recycling of electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise
be caused by inappropriate waste handling of this product. For more detailed

information about recycling this product, please contact your local council office, your household
waste disposal service or the shop where the product was purchased.

Technical Specifications

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