RCBS Cowboy Dies - Manual (Page 6)

CUSTOMER SERVICE
All RCBS Cowboy Dies are carefully checked and thoroughly inspected before
shipping. Each die will reload fired cases from any standard chamber of the cal-
iber stamped on the die. Should the die perform unsatisfactorily, call or write to
RCBS, explaining the problem in detail. In most cases we can help you over-
come the problem without the inconvenience and expense of returning the dies.
If necessary, we will authorize the return of the dies. Do not attempt to alter the
dies in any way.
Cowboy seater plugs are designed to fit bullets cast in RCBS Cowboy Bullet
Moulds. It is impossible to make one seater plug fit every possible variation in
bullet style and weight. If the seater plug furnished with the seater die does not
fit the bullet you are using, a custom seater plug will have to be produced.
Please provide us with two sample bullets – both will be returned with the new
seater plug – along with your order and payment. Be sure to specify caliber and
1/2”-20 thread size. Call, e-mail or write RCBS Customer Service for current
price so that you can include payment and avoid any unnecessary delay. Note:
We do not keep bullets on file, so you must send samples to guarantee a perfect
fit.
Send your order and payment with securely packed sample bullets to:
RCBS Customer Service
Custom Seater Plug
605 Oro Dam Blvd.
Oroville, CA 95965-5718
The seater plug for Cowboy calibers can be removed by screwing the seater
plug up and out of the die after the lock ring has been loosened.
A case stuck in the sizer die may be removed with an RCBS Stuck Case
Remover–available from your RCBS dealer. Or you may return the sizer die
along with your name and address. We will remove the stuck case or replace the
die under terms of the RCBS Lifetime Warranty.
PREPARING THE DIES
Some sizer dies for bottleneck type cases contain a small vent hole through
which trapped air escapes during resizing. Sometimes the vent hole will plug up
with factory polishing material. This material will scratch and dent cases unless it
is removed. To clean, unscrew the decap unit from the die. Insert a straightened
paper clip, needle or similar object into the vent hole. This will push the material
into the die body. The debris can then be easily removed by cleaning the inside
of the die using a patch saturated with Outers Solvent. Reassemble the die.
IMPORTANT: We find that most scratching of the die interior is caused by