E-flite Apprentice S 15e RTF with SAFE - Manual (Page 26)

EN
Troubleshooting Guide
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials and
workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage,
(ii) damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized service center, (v)
Product not purchased from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER
WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be
that Horizon will, at its option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon reserves the right to inspect
any and all Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase is required
for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability
of Horizon exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted for any
resulting damage or injury. By the act of use, setup or assembly, the user
accepts all resulting liability. If you as the purchaser or user are not prepared
to accept the liability associated with the use of the Product, purchaser is
advised to return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right
to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This will
enable Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance, please visit
our website at www.horizonhobby.com, submit a Product Support Inquiry,
Limited Warranty
Aircraft will not con-
nect (after binding)
to transmitter
Transmitter too near aircraft during connecting
process
Move powered transmitter a few feet from aircraft, disconnect and reconnect
flight battery to aircraft
Aircraft or transmitter is too close to large metal
object, wireless source or another transmitter
Move aircraft and transmitter to another location and attempt connecting again
Bind plug left installed in bind port Rebind transmitter to the aircraft and remove the bind plug before cycling power
Aircraft bound to different model memory
(ModelMatch TM radios only)
Select correct model memory on transmitter
Flight battery/Transmitter battery charge is too low Replace/recharge batteries
Transmitter may have been bound using different
DSM protocol
Bind aircraft to transmitter
ESC is powered off Power on the ESC switch
Control surface does
not move
Control surface, control horn, linkage or servo
damage
Replace or repair damaged parts and adjust controls
Wire damaged or connections loose Do a check of wires and connections, connect or replace as needed
Transmitter is not bound correctly or the incorrect
model was selected
Re-bind or select correct model in transmitter
Flight battery charge is low Fully recharge flight battery
BEC (Battery Elimination Circuit) of the ESC is
damaged
Replace ESC
ESC is powered off Power on the ESC switch
Controls reversed Transmitter settings are reversed
Perform the Control Direction Test and adjust the controls on transmitter
appropriately
Motor power pulses
then motor loses
power
ESC uses default soft Low Voltage Cutoff (LVC) Recharge flight battery or replace battery that is no longer performing
Weather conditions might be too cold Postpone flight until weather is warmer
Battery is old, worn out, or damaged Replace battery
Battery C rating might be too small Use recommended battery
Aircraft control
surfaces do not
move after switch is
turned on
Aircraft was moving during initialization Keep aircraft still during initialization
26