Service warranty – Decimator Design DMON-4S User Manual

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SERVICE WARRANTY

Decimator Design warrants that this product will be free from defects in materials and workmanship
for a period of 12 months from the date of purchase.  If this product proves to be defective within this
warranty period, Decimator Design, at its discretion, will either repair the defective product without
charge for parts and labour, or will provide a replacement product in exchange for the defective
product.

In order to service under this warranty, you the Customer, must notify Decimator Design of the defect
before the expiration of the warranty period and make suitable arrangements for the performance of
service. The Customer shall be responsible for packaging and shipping the defective product to a
designated service centre nominated by Decimator Design, with shipping charges prepaid.  Decimator
Design shall pay for the return of the product to the Customer if the shipment is to a location within
the country in which the Decimator Design service centre is located. The Customer shall be
responsible for paying all shipping charges, insurance, duties, taxes, and any other charges for
products returned to any other location.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care.  Decimator Design shall not be obligated to furnish service under
this warranty a) to repair damage resulting from attempts by personnel other than Decimator Design
representatives to install, repair or service the product, b) to repair damage resulting from improper
use or connection to incompatible equipment, c) to repair any damage or malfunction caused by the
use of non‐Decimator Design parts or supplies, or d) to service a product that has been modified or
integrated with other products when the effect of such a modification or integration increases the
time of difficulty of servicing the product.