Bosch maxx 800 Series - Manual (Page 27)

27
Customer Service
The washing machine requires no
special care other than the care and
cleaning noted previously. If you are
having a problem with your washing
machine, please refer to page 24
before calling for service.
If service becomes necessary, contact
your dealer or installer or an authorized
service center. Do not attempt to repair
the appliance yourself. Any work
performed by unauthorized personnel
may void the warranty.
If you are having a problem with your
washing machine and are not pleased
with the service you have received:
q First, please contact your installer
or the Authorized Service
Contractor in your area and
explain to them why you are not
satisfied. This will usually correct
the problem.
q
If after working with your installer
or service technician the problem
still has not been resolved to your
satisfaction, please let us know
either by writing to us at:
BSH Home Appliances
5551 Mc Fadden Ave.
Huntington Beach, CA 92649
or calling us:
1-800-944-2904
If writing or calling, please provide the
following information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem occurred
- Explanation of Problem
If writing, please also include a daytime
telephone number and a copy of the
sales invoice.
You will find the model number and
serial number on the rating plate
located on the housing and is visible
with the door open.
The image below shows the
approximate location of the rating plate.
The model number has a rectangle
around it. The serial number is located
below the model number.
An example is shown below.
The manufacturer reserves the right to
make changes in the product or
manual without notification.