Fault possible cause action – Bosch maxx 800 Series User Manual
Page 25
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Fault
Possible cause
Action
No time displayed.
Time not set.
Set time (see Page 13).
End time cannot be
selected.
Time not set.
Set time (see Page 13).
End time cannot be
selected.
Program has already started; when a program has
started, the end time can no longer be selected.
Before starting the program, select and start the desired
end time (see Page 19).
Spin speed cannot be
selected.
Spinning is already in progress; during spin cycle the
speed cannot be changed.
Select speed before spinning.
Child lock cannot be
selected.
The program has already started.
Child lock can be selected in pause mode.
Detergent residue in the
detergent dispenser.
Detergent was damp or lumpy.
Clean and dry the detergent dispenser (see Page 22).
Use the cap of the detergent bottle to measure liquid
detergents.
Water does not enter the
machine or detergent is not
washed away.
"Check water tap!"
Water tap not turned on.
Turn on water tap.
Program continues.
"Check water tap!"
indicated in the display
field.
Supply hose kinked or pinched.
Eliminate the cause.
Strainers in supply hose clogged.
Clean the water inlet strainers (see Page 22).
AQUASTOP
Hose safety feature activated.
Check for safety indicator (see page 9). If red, replace
hose.
AQUASTOP
is triggered
Close water tap and investigate leak.
Water pressure too low.
Eliminate the cause.
Water cannot be seen in
drum.
This is not a fault.
The water level is below the visible part of the drum.
Washing solution has not
drained completely. "Suds
or blocked pump?"
indicated in the display
field.
Suds
Use less detergent for future wash loads. Detergents
specifically designed for your High Efficiency washer
produce fewer suds and will include the letters HE" on
the packaging.
Pump is blocked
Clean the water drainage pipe and/or drain hose.
Water is flowing out from
underneath the machine.
The thread of the supply hose is not tight.
Tighten the thread.
Water is flowing out from
underneath the machine.
Leak in the drain hose.
Replace the drain hose.
Suds coming out of the
detergent dispenser.
Too much soap or non-HE soap used, pump could not
remove suds.
Mix 1 tablespoon of fabric softener with 1 pt (½ litre) of
water and pour into detergent dispenser
I. (not with
outdoor fabric)
Use less detergent for future wash loads. Detergents
specifically designed for your High Efficiency washer
produce fewer suds and will include the letters HE" on
the packaging.
Repeated spinning.
This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.
Always load the drum with large
and small items
together.
The laundry was not spun.
(Laundry is still wet).
Large items of clothing have become entangled and could
not be distributed evenly in the drum. For reasons of
safety the highćspeed spin cycle was automatically
suppressed.
Always load the drum with large
and small items
together.
Load size too small.
Add more laundry.
Too much detergent.
Add fabric softener and start Refresh cycle.
Program duration extended.
This is not a fault.
The suds detection feature has activated an additional
rinsing cycle to reduce the amount of suds.
Add a more appropriate amount of detergent.
This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.
Always load the drum with large
and small items
together.