Brother – Brother MFC 7860DW User Manual
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Brother
®
One-Year Limited Warranty and Replacement Service
(USA Only)
refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished parts
provided such replacement products conform to
the manufacturer's specifications for new
product/parts. The repaired or replacement
Machine and/or accompanying Consumable
and Accessory Items will be returned to you
freight prepaid or made available for you to pick
up at a conveniently located Authorized Service
Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you will
be charged for shipping the Machine and/or
accompanying Consumable and Accessory
Items back to you and charged for any service
and/or replacement parts/products at Brother's
then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine to
an Authorized Service Center, the Authorized
Service Center will provide you with a
replacement Machine after receiving one from
Brother. If you are dealing directly with Brother's
Express Exchange Service Brother will send to
you a replacement Machine shipped for receipt
within two business days, with the
understanding that you will, after receipt of the
replacement Machine, supply the required proof
of purchase information, together with the
Machine that Brother agreed to replace. You are
then expected to pack the Machine that Brother
agreed to replace in the package from the
replacement Machine and return it to Brother
using the pre-paid freight bill supplied by Brother
in accordance with the instructions provided by
Brother. Since you will be in possession of two
machines, Brother will require that you provide
a valid major credit card number. Brother will
issue a hold against the credit card account
number that you provide until Brother receives
your original Product and determines that your
original Product is entitled to warranty coverage.
Your credit card will be charged up to the cost of
a new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging instructions
are not followed and has caused damage to the
product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement
Machine you receive (even if refurbished or
remanufactured) will be covered by the balance
of the limited warranty period remaining on the
original Product, plus an additional thirty (30)
days. You will keep the replacement Machine
that is sent to you and your original Machine
shall become the property of Brother. Retain
your original Accessory Items and a copy of
the return freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or loss
of any equipment, media, programs or data
related to the use of this Product. Except for the
repair or replacement as described above,
Brother shall not be liable for any direct, indirect,
incidental or consequential damages or specific
relief. Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation may
not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR ORAL,
WHETHER EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION, DRAWING,
MODEL OR SAMPLE. ANY AND ALL
WARRANTIES OTHER THAN THIS ONE,
WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement of Brother's obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may vary
from state to state.
This Limited Warranty (and Brother's
obligation to you) may not be changed in any
way unless you and Brother sign the same
piece of paper in which we (1) refer to this
Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that you
ship this Product.
© 2010 Brother International Corporation