Autocue QStart Teleprompting - Manual (Page 31)

30
Support
Our
hardware
and
software
support
is
provided
by
in-­‐house
teams
of
experienced
and
dedicated
staff.
We
provide
free
telephone
support
for
prompting
customers
during
UK
office
hours
(9am
till
6pm
GMT)
and
US
office
hours
(9am
till
5pm
EST).
When
contacting
the
technical
support
teams,
please
provide
as
much
detail
as
possible.
Check
the
FAQ
section
of
the
web
site
to
see
if
the
answer
you
need
has
already
been
provided:
http://www.autocue.com/faqs
Information
we
need
Whenever
you
make
a
support
enquiry,
the
minimum
information
we
will
need
is
the
name,
version
and
build
number
of
the
software
you
are
using.
Click
the
About
button
to
display
the
license
and
serial
number
details
for
the
software
you
have
installed.
If
you
cannot
find
the
answer
on
the
web
site,
contact
the
Technical
Support
team.
Via
Email:
[email protected]
for
software
support
[email protected]
for
hardware
support
Via
Telephone:
Americas:
+1
212
929
7755
Rest
of
the
World:
+44
20
8665
2992
Sales
If
you
require
additional
or
replacement
equipment,
contact
the
Autocue
sales
team.
Via
Email:
[email protected]
Via
Telephone:
Americas:
+1
212
929
7755
Rest
of
the
World:
+44
20
8665
2992