Yamato Scientific BU300 Low Constant Temperature Water Bath - Manual (Page 15)

13
After-sales service and guarantee
1. When you request the repair 2. Guarantee book
„ Please record the error code, turn off the power
supply switch, and pull out the power supply
plug if abnormality occurs by any chance.
Please report to the dealer or our company
office.
„ Contents to report
•
Model of product
•
Product number
•
Date of purchase (Please look at the guarantee
book or the rating plate pasted to the main
body)
•
Symptom of breakdown (as detailed as
possible)
„ Please present the guarantee book when the
person in charge of service visits.
„ The guarantee book is passed from the dealer
or our company office. Please keep it
importantly after confirming the filling in matter
such as the shop name and the purchase days
and often reading.
„ The guaranteed term is for one year from
purchase day. When the breakdown occurs
within the guaranteed term, our company
repairs free of charge according to the
condition described to the guarantee book.
„ Please consult the dealer from which you
purchase the equipment or our company about
the repair after the guaranteed term expires.
When the function can recover by repair, we
repair the equipment upon your request. In
this case the repair is charged.
3. The minimum possession periods of parts for repair
„ After discontinuance of manufacturing, the minimum possession periods of parts for repair of this
machine are seven years. Parts for the repair mean the parts necessary to maintain the performance
of the product.
4. When thinking the equipment breaks down
Symptom Checkpoint before requesting repair
The equipment does not work
even if the refrigerator switch
is turned on
•
Check whether the power supply switch will be turned off.
•
Check whether the plug and the outlet come in contact neatly.
If the temperature in the
reservoir does not go down or
is slow to go down even if the
refrigerator switch is turned
on •
Check whether there will be a lot of samples.
•
Check whether the cooling coil freezes.
•
Check whether a lot of garbage adhere to the condenser fin.