Wintec FileMate Clear X2 and X4 Tablets - Manual (Page 58)

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There will be following options:

Get Started with Google Play

Using Google Play

Purchases and Downloads

Managing devices

Account and password

Refunds and returns

Troubleshoot issues

Help by product type
IMPORTANT: PLEASE ENSURE THAT YOU SIGNED IN WITH YOUR GOOGLE ACCOUNT SO THEY CAN
BETTER ASSIST YOU.
If you would like to contact a Google customer support representative, please click on the ‘Contact Us’ link in
the upper right corner of this link:
https://support.google.com/googleplay/digital-content/?hl=en#