Care and cleaning, Accessories, Technical support – UVP Stable Ozone Generators User Manual
Page 6: Warranty, Service procedures

Stable Ozone Generator
6
Service Procedures
Care and Cleaning
The lamp discharge tube and the reaction duct, as well as the inside of the housing, can degrade in radiation transfer
efficiency due to contaminants and dust accumulation. The unit should be disassembled periodically and all surfaces
cleaned. The surfaces should be gently wiped clean using lint-free tissue and alcohol as a solvent. It is best practice
to not touch the lamp discharge tube or the air duct with bare hands as fingerprints may be etched into the surface
under certain conditions.
When re-assembling the unit and to ensure proper performance, take care that the parts, especially the discharge
lamp, are replaced in the original position. Refer to the scribe marks on lamp’s handle. The line cable to the power
supply and the wire connecting it to the lamp should be inspected regularly to ensure that no cracks exist in the
insulation or that no other hazards are present.
Accessories
PART NUMBER
DESCRIPTION
98-0002-01
UVC-303 Spectacles, UV blocking
98-0002-02
UVC-503 Goggles, UV blocking
98-0002-04
UVC-802 Faceshield, UV blocking
Technical Support
UVP offers expert technical support on all UVP products. If there are any questions about product use,
operation or repair, contact UVP’s offices at the locations below.
NOTE: A Returned Goods Authorization (RGA) number must be obtained from UVP’s Customer Service
prior to returning any product.
If you are in North America, South America,
East Asia or Australia:
If you are in Europe, Africa, the Middle East or
Western Asia:
Call (800) 452-6788 or (909) 946-3197, and ask
for Technical Support during regular business
days, between 7:00 am and 5:00 pm, PST.
Call +44(0) 1223-420022, and ask for Customer
Service during regular business days between 9:00
am and 5:30 pm.
E-mail your message to: [email protected] or
[email protected]
E-mail your message to: [email protected]
Fax Technical Support at (909) 946-3597
Fax Customer Service at
+44(0) 1223-420561
Write to: UVP, LLC. 2066 W. 11
th
Street, Upland,
CA 91786 USA
Write to: Ultra-Violet Products Ltd. Unit 1, Trinity Hall
Farm Estate, Nuffield Road, Cambridge CB4 1TG UK
Warranty
The Stable Ozone Generators are guaranteed for 90 days against defects in materials and workmanship.
Pen-Ray is a registered trademark of UVP, LLC.