RKI Instruments SDM-2009 - Manual (Page 39)

Troubleshooting • 35
• No IR connection
between
instrument and
SDM-2009
• SDM-2009 is not turned
on.
• The instrument is not
correctly inserted into the
instrument cradle.
• The IR window is dirty.
1. Turn on the SDM-2009. If it does
not turn on, check that the AC
adapter is plugged into an AC
socket and to the jack on the
back of the SDM-2009.
2. Check to make sure the
instrument is inserted properly.
3. Clean the IR window on the
SDM-2009 and the GX-2009.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
• Control buttons do
not function
correctly for
standalone
operation
• The SDM-2009 is
connected to a computer
and the PC Controller
program is running.
Disconnect the USB cable from the
back of the SDM-2009 if it is
connected. See the SDM-2009 PC
Controlled Configuration Operator’s
Manual for instructions to use the
SDM-2009 in PC Controlled
configuration.
• The COPY
function does not
copy files to the
USB drive
• The USB drive is
defective.
• The USB drive is not
inserted properly.
• The SDM-2009 is
connected to a computer,
the PC Controller program
is running, and an
instrument is turned on.
1. Perform a COPY operation with a
different USB drive.
2. Be sure that the USB drive is
inserted correctly.
3. Disconnect the SDM-2009 from
the computer.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
• The rechargeable
batteries in the
instrument are not
charging
• The instrument is not
properly inserted in the
instrument cradle.
• The charger is
malfunctioning.
• The batteries are faulty.
1. Be sure that the instrument is
fully inserted in the instrument
cradle.
2. Try to charge the batteries in a
BC-2009 charger if one is
available to determine if the
SDM-2009 is at fault.
3. Try to charge the batteries using
a different SDM-2009 if one is
available to determine if the
SDM-2009 is at fault.
4. Replace the batteries and
attempt to charge them. See the
GX-2009 Operator’s Manual for
instructions to change the
batteries.
5. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.