Warranty claims – Powertrax No-Slip Traction System User Manual User Manual
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INJURIES, OR PROPERTY DAMAGE, OR AS A RESULT OF ANY POTENTIAL LIABILITY OF THE
BUYER TO THIRD PARTIES. ALL OTHER REMEDIES, WARRANTIES, AND LIABILITIES OF
POWERTRAX, EXPRESS OR IMPLIED, OTHER THAN THE LIMITED-PERIOD REPLACEMENT
COMMITMENT SET FORTH ABOVE, ARE DISCLAIMED.
This warranty gives specific legal rights, and may have other rights that vary from state to
state. Some states do not allow limitations on how long an implied warranty lasts, and
some states do not allow the exclusion or limitation of liability for incidental or conse-
quential damages, so the above limitations or exclusions may not apply.
Warranty and other information are available toll-free from Powertrax. If you should have
a claim for repair or replacement of parts, due to defects in material or workmanship, call
Powertrax at 1-(864)-843-9275 (8am-6pm ET). Returns must be made pursuant to receiv-
ing a Return Goods Authorization (RGA) number. Powertrax will issue the RGA number
permitting shipment of the Powertrax No-Slip Traction System parts to Powertrax for pro-
cessing your claim. The RGA number must be clearly marked on the shipping package for
it to be received by Powertrax.
Warranty Claims
In the unlikely event that you may have a claim for repair or replacement of parts due
to defects in material or workmanship, follow the procedure described above by calling
Powertrax Customer Service at 1-(864)-843-9275 (8am-6pm ET). After receiving a Return
Goods Authorization (RGA) number, you must ship the defective product to Powertrax
Customer Service at the address set forth above, freight prepaid. Powertrax will normally
process the defective product within four days of arrival at its facility.