Troubleshooting and fault elimination 9 – Lenze SDSGS User Manual
Page 39

Troubleshooting and fault elimination
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39
BA 13.0011−EN 1.0
Fault
Cause
Remedy
Motor does not start
Voltage supply interrupted
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Check error message at the controller
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Check electrical connection (chapter 6)
Controller inhibited
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Check display at drive controller
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Check controller enable
Resolver cable is interrupted
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Check error message at the controller
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Check resolver cable
Brake does not release
Check electrical connection
Check continuity of magnetic coil
Drive blocks
Check components for easy movement, remove foreign particles if
necessary
Motor suddenly stops and
does not restart
Overtemperature protector
switch is activated
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Let motor cool down
– Reduce the load by prolonging the acceleration times
Overload monitoring of the
inverter is activated
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Check controller settings
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Reduce the load by prolonging the acceleration times
Incorrect direction of
rotation of the motor, correct
display on the controller
Reversed motor cable and
resolver cable
Exchange 2 phases of the motor cable
and
the +COS/−COS connections of the resolver
Motor rotates slowly in one
direction and cannot be
influenced by the controller
Polarity reversal of motor or
resolver cable
Exchange 2 phases of the motor cable
or
the +COS/−COS connections of the resolver
Motor does not rotate,
gearbox output is not
running
Defective wheel−hub
connection
Check the connection, replace the keyway, if necessary, repair by
the manufacturer
Toothing worn out
Repair by manufacturer
Irregular running
Insufficient shielding of
motor or resolver cable
Check shielding and grounding (chapter 6)
Drive controller gain too
large
Adjust the gains of the controllers (see Drive controller operating
instructions)
Vibrations
Insufficiently balanced
coupling elements or
machine
Rebalance
Poor alignment of the drive
train
Realign machine unit, check foundation if necessary
Loose fixing screws
Check and tighten screw connections
Running noises
Foreign particles inside the
motor
Repair by manufacturer, if necessary
Bearing damage
Repair by manufacturer, if necessary
Surface
temperature > 150 °C
Overload of the drive
Check load and, if necessary, reduce load by prolonging the
acceleration times
Heat dissipation impeded by
deposits
Clean surface and cooling fins of the drives