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Troubleshooting and fault elimination 9 – Lenze SDSGS User Manual

Page 39

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Troubleshooting and fault elimination

9

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39

BA 13.0011−EN 1.0

Fault

Cause

Remedy

Motor does not start

Voltage supply interrupted

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Check error message at the controller

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Check electrical connection (chapter 6)

Controller inhibited

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Check display at drive controller

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Check controller enable

Resolver cable is interrupted

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Check error message at the controller

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Check resolver cable

Brake does not release

Check electrical connection
Check continuity of magnetic coil

Drive blocks

Check components for easy movement, remove foreign particles if
necessary

Motor suddenly stops and
does not restart

Overtemperature protector
switch is activated

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Let motor cool down
– Reduce the load by prolonging the acceleration times

Overload monitoring of the
inverter is activated

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Check controller settings

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Reduce the load by prolonging the acceleration times

Incorrect direction of
rotation of the motor, correct
display on the controller

Reversed motor cable and
resolver cable

Exchange 2 phases of the motor cable
and
the +COS/−COS connections of the resolver

Motor rotates slowly in one
direction and cannot be
influenced by the controller

Polarity reversal of motor or
resolver cable

Exchange 2 phases of the motor cable
or
the +COS/−COS connections of the resolver

Motor does not rotate,
gearbox output is not
running

Defective wheel−hub
connection

Check the connection, replace the keyway, if necessary, repair by
the manufacturer

Toothing worn out

Repair by manufacturer

Irregular running

Insufficient shielding of
motor or resolver cable

Check shielding and grounding (chapter 6)

Drive controller gain too
large

Adjust the gains of the controllers (see Drive controller operating
instructions)

Vibrations

Insufficiently balanced
coupling elements or
machine

Rebalance

Poor alignment of the drive
train

Realign machine unit, check foundation if necessary

Loose fixing screws

Check and tighten screw connections

Running noises

Foreign particles inside the
motor

Repair by manufacturer, if necessary

Bearing damage

Repair by manufacturer, if necessary

Surface
temperature > 150 °C

Overload of the drive

Check load and, if necessary, reduce load by prolonging the
acceleration times

Heat dissipation impeded by
deposits

Clean surface and cooling fins of the drives