Labnet Prism Air-Cooled Microcentrifuge (C2500) User Manual
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7. Where to call
Should you have any questions about the Prism or its accessories, please call your local
Labnet distributor or Labnet’s USA Customer Service Department at 732 417-0700.
Customer Service is staffed from 8:30am to 5:30pm, EST, Monday through Friday. Our 24
hour fax number is 732 417-1750. Inquiries may also be sent via our electronic mailbox at
labnet
Should your Prism require service, please call Labnet’s Technical Services Department at 732
417-0700. Our Service Department is staffed from 8:30am to 5:00pm, EST, Monday through
Friday. Our 24 hour fax number is 732 417-1750. Electronic mail may be sent to
labnet
Please have the unit’s serial number (located on the back panel of the instrument)
available when calling. Should an item require return to Labnet for service, a repair
authorization (RA) number must first be received from Labnet and a decontamination
form completed by the user. Items sent without an RA number or decontamination form
will not be accepted.
8. Determination of g-values
The centrifuging radius of the 1.5/2.0ml rotor is 8.23cm. The Prism has an automatic g-force
conversion program, so g- values are automatically calculated and can be displayed on the
control panel, for this centrifuging radius. If adapters or smaller tubes are used, the
centrifuging radius changes as does the g force. The chart on the next page can be used to
manually determine g-values for any centrifuging radius.