Warranty, Customer service and support – ECOXGEAR IRMS300: MicroSystem User Manual
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Warranty
(continued)
Your MICRO SYSTEM (GDI-IRMS300) is supported by a limited manufacturer‟s warranty for
product defects in material or workmanship that may be evident under normal use for 1 year from
date of purchase from an authorized franchisee or dealer.
The warranty stated herein is the only warranty applicable to this product. All other warranties,
expressed or implied are hereby disclaimed and are limited by the written limited warranties
contained herein. Except as provided herein, the manufacturer shall have no liability or
responsibility to a customer or any other person or entity with respect to any liability, loss or
damage caused directly or indirectly by use or performance of the product or arising out of any
breach of this warranty, including, but not limited to, any damages resulting in inconvenience, loss
of time, data, property, or profit or any indirect, special, incidental, or consequential damages, even
if the manufacturer has been advised of the possibility of such damages.
In the event of a product defect during the warranty period, return of the product and your sales
receipt as proof of purchase date for your GDI-IRMS300 unit is required and shall, at the
discretions of the manufacturer, result in: (a) correction of the defect by repair without charge for
parts and labor; (b) replacement with the same or similar design; or (c) refund for the purchase
price if purchased directly and returned within 30 days of purchase. All replaced parts and
products, and products, on which a refund may be made, become the property of the
manufacturer. New or reconditioned parts/ products should be warranted for the remainder of the
original warranty period.
The warranty does not cover:
(a) damage or failure caused by or attributed to acts of God, abuse, accident, misuse, improper
installation or improper maintenance, alteration, lightning or excessive voltage or current;
(b) any repairs other than those provided by a GDI-IRMS300 authorized service facility;
(c) consumables such as fuses or batteries;
(d) cosmetic damage;
(e) transportation, shipping or insurance costs;
(f) costs of product removal, installation, set-up, service adjustment or re-installation.
Customers are responsible for any shipping costs related to product return, repair and/or refund.
Warranty terms may be revised without notification at the discretion of the manufacturer.
Customer Service and Support
For questions regarding your product please visit us at:
or contact us at:
Monday - Thursday
9:00 AM to 4:00 PM (PST)
Friday
9:00 AM to 12:00 PM (PST)
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