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Appendix, Troubleshooting – Despatch DES2000 Controller User Manual

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APPENDIX

Troubleshooting


Equipment that operates for long periods may develop problems. The DES2000 was
designed to have minimal problems; however, if there are problems please do the
following:

1. Have a qualified maintenance person verify wiring is correct.

2. Check the tuning and configuration parameters.

3. Verify that the thermocouple is working properly.

4. If everything is set up correctly, contact the Despatch Help Line at 800-473-7373

for assistance.


Table 7 Error Displays and Content

Display

Error Content

Unknown (at power-on)

CPU failure

“Err” (at power-on)

Calibration abnormal

Flashing “Err” (at power-on)

RAM or ROM failure

Flas

hing “Err” (during operation)

A/D converter failure, RJC failure, or EEPROM
failure

000 or b.o

Open thermocouple