CounterPath Bria 3.1 for Mac User Guide - Enterprise Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Starting Bria ............................................................................................................................4
Configuring Bria .....................................................................................................................5
Setting up a Contact List.........................................................................................................6
Setting up for Presence ...........................................................................................................7
Troubleshooting ......................................................................................................................8
Checking for Bria Updates .....................................................................................................8
Using Bria .....................................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls.............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Working in Deskphone Mode.................................................................................................26
Instant Messaging ...................................................................................................................27
Sending and Receiving Files...................................................................................................31
The Contacts Tab ..........................................................................................................................33
Populating the Contact List.....................................................................................................34
Managing Contacts and Groups..............................................................................................36
Using Contacts ........................................................................................................................38
Sharing Online Status .............................................................................................................39
Privacy ....................................................................................................................................43
Using Other Resources .................................................................................................................45
The History Tab ......................................................................................................................45
The Favorites Tab ...................................................................................................................46
The Directory Tab...................................................................................................................47
Configuring Bria ...........................................................................................................................49
Configuring Accounts.............................................................................................................49
General Preferences ................................................................................................................52
A Troubleshooting ........................................................................................................................61
B Contact List Headings ...............................................................................................................65
C Glossary.....................................................................................................................................66