CounterPath Bria 3.1 for Mac User Guide - Enterprise Deployments - Manual (Page 12)

CounterPath Corporation
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2.6 Troubleshooting
Bria includes three tools for helping you troubleshoot problems:
• You can verify that your microphone and speakers are working and can set the volume to a comfortable
level without having to actually place a phone call.
• You can verify that you are successfully connected to the network.
• While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you
should be on an established call (not a call attempt).
• As a final option, you can create logs of your activity and send them to customer support.
2.7 Checking for Bria Updates
Your system administrator should tell you about the policy for checking for and installing upgrades.
To check for updates to Bria, from the menu bar, choose Help > Check for updates. The Auto Update window
appears.
• If a new version of the software is available, you can download it from this window.
• If no newer version is available, this window informs you that your version is up to date.