CounterPath Bria 3.5.1 for Mac User Guide - Enterprise Deployments - Manual (Page 3)

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Contents
Introduction................................................................................................................................ 1
Installation and Setup................................................................................................................. 3
Getting Ready ...................................................................................................................... 3
Starting Bria ......................................................................................................................... 4
Configuring Bria .................................................................................................................. 5
Setting up a Contact List...................................................................................................... 6
Troubleshooting ................................................................................................................... 7
Checking for Bria Updates .................................................................................................. 7
Making Phone Calls................................................................................................................... 9
The Onscreen Softphone...................................................................................................... 9
Placing a Call ....................................................................................................................... 11
Handling Incoming Calls ..................................................................................................... 15
Handling an Established Call............................................................................................... 16
Transfering a Call ................................................................................................................ 17
Handling Video Calls.......................................................................................................... 19
Conference Calls.................................................................................................................. 21
Voicemail............................................................................................................................. 24
Forwarding Calls.................................................................................................................. 24
Working in Deskphone Mode.............................................................................................. 25
Other Bria Features .................................................................................................................... 27
Instant Messaging ................................................................................................................ 27
Sending a Broadcast IM....................................................................................................... 28
Group Chat (Conference IM)............................................................................................... 29
Chat Rooms.......................................................................................................................... 30
Viewing the Message Archive ............................................................................................. 31
Sending and Receiving Files................................................................................................ 32
The Contacts Tab ....................................................................................................................... 33
Populating the Contact List.................................................................................................. 34
Managing Contacts and Groups........................................................................................... 38
Using Contacts ..................................................................................................................... 42
Sharing Online Status .......................................................................................................... 43
Privacy ................................................................................................................................. 47
Using Other Resources .............................................................................................................. 49
The History Tab ................................................................................................................... 49
The Favorites Tab ................................................................................................................ 50
The Directory Tab................................................................................................................ 51
Configuring Bria ........................................................................................................................ 53
Configuring Accounts: the Accounts Tab ........................................................................... 53
General Preferences ............................................................................................................. 58
A Troubleshooting ..................................................................................................................... 67
B Contact List Headings ............................................................................................................ 71
C Glossary.................................................................................................................................. 72