Diagnostics – CounterPath Bria 3.2 for Windows User Guide - Retail Deployments User Manual
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CounterPath Corporation
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Diagnostics
Only use this panel if instructed to do so by customer support.
To start logging Bria activity and send a logging report to CounterPath customer support:
1.
Click Start Logging. The first Diagnostics Logging window appears.
2.
Select the problem you are experiencing and click Start Logging.
3.
On the second Diagnostics Logging screen, click Finish. Logging will start.
4.
Perform the actions you want to capture; for example, attempt to make a phone call.
5.
When done, choose Help > Troubleshooting > Diagnostics again and click Send Report. Select the report
and send it.
6.
When the report has been sent, click Stop Logging. Click Done to close the Troubleshooting window.
See also other documents in the category CounterPath Software:
- eyeBeam 1.5 User Guide for Windows (71 pages)
- eyeBeam 1.5 User Guide for Mac (70 pages)
- eyeBeam 1.11 User Guide for Windows (44 pages)
- Bria for Linux Quick Start Guide (1 page)
- Bria for Linux User Guide (38 pages)
- Bria for Linux Administrator Guide (42 pages)
- Bria 3.1 Configuration Guide - Retail Deployments (34 pages)
- Bria 3.1 Configuration Guide - OEM Deployments (34 pages)
- Bria 3.0 Configuration Guide – Retail Deployments (34 pages)
- Bria 3.0 Provisioning Guide – Retail Deployments (26 pages)
- Bria 3.0 Administrator Guide (66 pages)
- Bria Quick Start Guide (1 page)
- Bria Professional 2.5 Administrator Guide (56 pages)
- Bria Professional 2.5 Provisioning Guide (28 pages)
- Bria Professional 2.5 Configuration Guide (26 pages)
- Bria Professional 2.3 Administrator Guide (50 pages)
- Bria 4 Administrator Guide (58 pages)
- Bria 4 Configuration Guide - Enterprise Deployments (22 pages)
- Bria 4 Dial Plan Guide (8 pages)
- Bria 4 Provisioning Guide - Enterprise Deployments (26 pages)
- Bria 4 Windows Quick Start Guide (1 page)
- Bria 4 Windows User Guide - Enterprise Deployments (104 pages)
- Bria 4 Windows User Guide - Retail Deployments (114 pages)
- Bria 3.5 vs 4 for Windows Comparison Guide (6 pages)
- Bria 4 Mac Quick Start Guide (1 page)
- Bria 4 Mac User Guide - Enterprise Deployments (76 pages)
- Bria 4 Mac User Guide - Retail Deployments (90 pages)
- Bria 3.5 vs 4 for Mac Comparison Guide (6 pages)
- Bria for Outlook Quick Start Guide (2 pages)
- Bria 3 Dial Plan Guide (8 pages)
- Bria 3.5 for Windows Quick Start Guide (1 page)
- Bria 3.5.2 for Windows User Guide - Retail Deployments (98 pages)
- Bria 3.5.1 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.5 for Windows User Guide - Retail Deployments (100 pages)
- Bria 3.3 for Windows User Guide - Retail Deployments (104 pages)
- Bria 3.5 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.4 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.3 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.2 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.4 for Windows Quick Start Guide (1 page)
- Bria 3.2 for Windows Quick Start Guide (1 page)
- Bria 3.1 Administrator Guide (70 pages)
- Bria 3.1 for Windows Quick Start Guide (1 page)
- Bria 3.1 for Windows User Guide - Retail Deployments (102 pages)