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Trouble shooting – chiliGREEN P4VTB User Manual

Page 39

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36

Trouble Shooting

PROBABLE SOLUTION

No power to the system at all; power light doesn’t
illuminate; fan inside power supply does not turn
on. Indicator light on keyboard does not turn on.

* Make sure power cable is securely plugged in.

* Replace cable.

* Contact technical support.

PROBABLE SOLUTION

System inoperative. Keyboard lights are on,
power indicator lights are lit, and hard drive is
spinning.

* Using even pressure on both ends of the

DIMM, press down firmly until the module
snaps back in places.

PROBABLE SOLUTION

System does not boot from hard disk drive, but it
can be booted from CD-ROM drive.

* Check cable running from disk to disk controller

board. Make sure both ends are securely
plugged in; check the drive type in the
standard CMOS setup.

* Backing up the hard drive is extremely

important. All hard disks are capable of
breaking down at any time.

PROBABLE SOLUTION

System only boots from CD-ROM. Hard disk can
be read and applications can be used but
booting from hard disk is impossible.

* Back up data and applications files. Reformat

the hard drive. Re-install applications and data
using backup disks.

PROBABLE SOLUTION

Screen message says “Invalid Configuration” or
“CMOS Failure.”

* Review system’s equipment. Make sure correct

information is in setup.

PROBABLE SOLUTION

Cannot boot system after installing second hard
drive.

* Set master/slave jumpers correctly.

* Run SETUP program and select correct drive

types. Call drive manufacturers for
compatibility with other drives.

PROBABLE SOLUTION

Error message reading “SECTOR NOT FOUND”
or other error messages not allowing certain data
to be retrieved.

* Back up any salvageable data. Then, low-level

format, partition, and high-level format the
hard drive. Re-install all saved data when
completed.

PROBABLE SOLUTION

Scree is blank.

* Check the power connectors to monitor and to

system. Make sure monitor is connected to
display card.