Carter-Hoffmann DF2620-3SS - Manual (Page 18)

18
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power on display Not plugged in or circuit breaker
tripped
Check or reset circuit breaker
Connect to proper receptacle
Power cord damaged Check - replace if required
Power switch damaged or defective Check - replace if required
Food dries out too
quickly Operation where product temp is too
high Check product temps going into
holding cabinet
Control incorrectly set or defective Check proper operation or calibration
of control
Moist operation without pan cover in
place Install pan cover
Unit is on, but no
heat Internal wiring error
Call service technician
Element hi-limit trip / defective Call service technician
Food gets soggy Dry operation with pan cover in place Remove pan cover
Takes too long to
get to temperature Improper voltage Call service technician to verify
incoming voltage matches cabinet
specifications.
Cannot set time
and/or temp (ready
mode) Damaged controller Call service technician
NOTE:
The technical content of this manual,
including any wiring diagrams, schemat-
ics, parts breakdown illustrations and /
or adjustment procedures, is intended
for use ONLY by qualified technical
personnel
.
NOTE:
For warranty service, call Carter-Hoffmann
direct at 800-323-9793 for authorization,
we will dispatch the nearest authorized
service agency.