Troubleshooting analysis – Autoquip SERIES 35 POWERED TURNTABLE User Manual
Page 19

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PROBLEM POSSIBLE
CAUSE AND SOLUTION
Turntable does not rotate
• There may be roller damage. Check the
turntable base rollers for proper alignment and 
possible bearing damage. Replace as 
necessary. 
• The turntable is loaded beyond its rated
capacity and causing the motor to stall or the 
gearbox to slip. Check the load amount. 
• One or more pushbuttons or motor connections
may not be made, or could be shorted out. 
Check for and resolve any connection 
problems. 
• There may not be sufficient amp draw for the
motor. Check the amperage requirements on 
the motor nameplate and verify with an amp 
meter that sufficient power draw is available. 
• The turntable platform may have hit an
obstruction. Check for and remove any 
obstruction that may impede the rotating path of 
the turntable. 
Turntable is making loud noises
• One or more roller tubes are misaligned with
respect to the center pin. Each tube should be 
perpendicular to the center pin, or the platform 
will roll across the roller instead of rolling over it. 
Perpendicularity can be checked using a large 
square. Call the factory for base replacement. 
 
• The gearbox may be cracked or damaged from 
overloading or improper loading. Call the 
factory for gearbox replacement parts. 
Turntable rotates in the wrong 
direction 
• The motor or pushbutton connections may have
been reversed. Check for and resolve any 
connection problems. 
TROUBLESHOOTING ANALYSIS
