Allworx TSP - Manual (Page 9)

TSP Installation Guide 2.2.2.0
Toll Free 1-800-ALLWORX * 585-421-3850 Page 3
wwww.allworx.com
Revised: 7/24/13
2 Upgrading the Software
The system retains the configuration data during the Windows XP-TSP driver upgrade;
however, on other operating systems, the system may not maintain the configuration
data. Allworx recommends obtaining the configuration data.
To obtain the configuration data:
1. Navigate to the control panel.
• For Windows XP, Windows Vista, or Windows 7 operating systems: Start Menu
> Control Panel.
• For Windows 8 operating system: Click the WINKEY ( ), type “Control
Panel”, and select the Control Panel icon.
2. Verify you are in the classic view. Click the icon.
• For Windows XP or Windows Vista operating systems: Phone and Modem
Options
• For Windows 7 or Windows 8 operating systems: Phone and Modem
3. Click the Advanced tab, select Allworx TSP from the list, and then click Configure.
4. Copy the configuration information associated with the currently installed TSP driver,
and click Cancel. This opens the Phone and Modem Options dialog box.
To upgrade the TSP driver:
1. Obtain the configuration data – see above.
2. Uninstall previous version of the Allworx TSP driver. The system does not maintain
the configuration data in this process. Follow the procedure: “Removing the Software
Package” on page 13 for details to remove the previous version prior to the upgrade.
3. Navigate to www.allworxportal.com , and click the Portal Login button. Login with
your Allworx Portal Username and Password, and click Login.
4. Click the Skip and go to portal link. Click Support & Training > Software >
System Support Files. Select the appropriate driver. This downloads the installer
file.