Allworx TSP - Manual (Page 7)

TSP Installation Guide 2.2.2.0
Toll Free 1-800-ALLWORX * 585-421-3850 Page 1
wwww.allworx.com
Revised: 7/24/13
1 Introduction
The Allworx Telephony Service Provider (Allworx TSP) is a Telephony Application
Programming Interface or TAPI-compliant driver for the Microsoft Windows operating
system. This driver supports inbound and outbound calling, call transferring, call parking,
and holding and un-holding calls with TAPI-compliant applications.
This document describes the process to set up and configure the Allworx TSP driver.
Allworx technical support is limited to supporting the Allworx TSP driver to integrate with
the Microsoft Outlook messaging system. All other support of third party TAPI compliant
applications are the responsibility of the reseller and end-user customer. See the Allworx
TSP Application Notes document for more information on using the Allworx TSP drivers
with popular Microsoft Windows-based applications.
1.1 Important Installation Information
• Review the latest Allworx Release Notes document found on the Allworx public
website or Allworx Partner Portal at www.allworxportal.com. Click the Portal
Login button. Follow the links to Support > Resources > Documentation >
Allworx TSP Installation Guide.
• Install the Call Assistant Software Feature Key on the Allworx Server.
• Verify the PC running the Allworx TSP driver and the configured Allworx phone
are on the same network.
• Remote phones can utilize the Allworx TSP driver when connecting the PC to
the Allworx phone.
1.2 System Requirements
• Allworx Server is running software release 7.0 or higher.
• Allworx Server with the Call Assistant Software Feature Key installed.
• Allworx phone with firmware 2.0 or greater. A compatible version of the phone
firmware automatically downloads to Allworx phones when attached to servers
running software release 7.0 or higher.
Note:
The processes described in this document require the user to have permissions
to Install, Configure, Edit, or Uninstall programs.