AirLive WHP-1130 - Manual (Page 61)

Technical Support
If assistance is required, call your supplier for help. Have the following information
ready before you make the call.
1. LED status
2. A list of the product hardware (including revision levels), and a brief description
of the network structure
3. Details of recent configuration changes, if applicable
If it appears that more in-depth support is required, have the following information
on hand before seeking assistance:
• What you were doing when the error occurred
• What error messages you saw
• Whether the problem can be reproduced
• The serial number of the product
• The firmware version and the debug information
From time to time updated firmware may be released. Contact your network
equipment supplier for details
Outdoor Bridge/Outdoor Bridge Solution 51