AirLive Air4G - Manual (Page 75)

4. Troubleshooting
AirLive Air4G User’s Manua l 70
Ensure that your Ethernet Adapter is working, and that all network drivers are installed
properly. Network adapter names will vary depending on your specific adapter. The
installation steps listed below are applicable for all network adapters.
1. Go to Start > Right click on “My Computer” > Properties.
2. Select the Hardware Tab.
3. Click Device Manager.
4. Double-click on “ Network Adapters”.
5. Right-click on Wireless Card bus Adapter or your specific network adapter.
6. Select Properties to ensure that all drivers are installed properly.
7. Look under Device Status to see if the device is working properly.
Click “ OK”.
2 Why can’t I configure the router even the cable is plugged and the LED is lit?
Do a Ping test to make sure that the WiFi Combo Router is responding.
3 What can I do if my Ethernet connection does not work properly?
I. Make sure the RJ45 cable connect with the router.
II. Ensure that the setting on your Network Interface Card adapter is “ Enabled”.
III. If settings are correct, ensure that you are not using a crossover Ethernet cable,
not all Network Interface Cards are MDI/MDIX compatible, and use a patch cable
is recommended.
IV. If the connection still doesn’t work properly, then you can reset it to default.
4 Problems with 3G/4G connection?
A. What can I do if the 3G/4G connection is failed by Auto detection?
Maybe the device can’t recognize your ISP automatically. Please select
“Manual” mode, and filling in dial-up settings manually.
B. What can I do if my country and ISP are not in the list?
Please choose “Others” item from the list, and filling in dial-up settings manually.
C. What can I do if my 3G/4G connection is failed even the dongle is plugged?