A2Z Ozone Bed Sterilizer - Manual (Page 14)

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A2Z Ozone
– 90 days LIMITED WARRANTY
The limited warranty set forth below applies to products manufactured by A2Z Ozone Systems Inc. - and sold
by A2Z Ozone Systems or its authorized dealers. This limited warranty is given only to the first retail purchaser
of such products and is not transferable to any subsequent owners or purchasers of such products. A2Z
Ozone warrants that it or its authorized dealers will repair or replace, at its option, any part of such products
proven to be defective in materials or workmanship within ONE (1) year from the date of retail purchase of
such products. (All parts) ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY FOR THE
BALANCE OF THE ORIGINAL WARRANTY PERIOD. NOTE: USE ONLY A2Z Ozone AUTHORIZED
REPLACEMENT PARTS. USE OF ANY OTHER PART(S) WILL AUTOMATICALLY VOID THIS WARRANTY.
THIS LIMITED WARRANTY DOES NOT INCLUDE ANY OF THE FOLLOWING:
(a) Any labor charges for troubleshooting, removal, or installation of such parts;
(b) any repair or replacement of such parts necessitated by faulty installation, improper maintenance,
improper operation, misuse, abuse, negligence, accident, fire, repair material, and/or unauthorized
accessories;
(c) Any such products installed without regard to required local codes and accepted trade practices;
(d) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
PARTICULAR PURPOSE, AND SUCH WARRANTIES ARE HEREBY DISCLAIMED: AND
(e) A2Z Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF SUCH
PRODUCTS, LOST PROFITS, DIRECT DAMAGES, INDIRECT DAMAGES, CONSEQUENTIAL DAMAGES
AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE
Contact A2Z Ozone Systems Inc., ATTN: Warranty Dept.
1844 Cargo Court, Louisville, KY 40299, USA
Customer Service Number: +1 502-499-4977
When filing a claim, you must provide:
1) Your name, mailing address and telephone number
2) The selling dealer’s name
3) Proof of date of purchase
4) The date of failure
5) A description of the failure.
After this information is provided, A2Z Ozone will release a RETURN GOODS AUTHORIZATION NUMBER
(RAN). After receiving the RAN number the part in question must be returned to A2Z Ozone, freight prepaid,
with the RAN number clearly marked on the outside of the package. All preauthorized defective parts must be
returned to A2Z Ozone within thirty (30) days. Under no circumstances may any product be returned to A2Z
Ozone without prior authorization. You must call or write prior to returning product or your returned goods
shipment will be refused. Upon receipt of preauthorized returned goods, A2Z Ozone will repair or replace, at
its option, the defective product(s) and return them freight (prepaid for products under warranty). Buyer’s
acceptance of the product and use thereof constitutes acceptance of these terms.
IMPORTANT: transport related expenses for returns, are paid by A2Z in advance for the products during the
guarantee period of the first 90 days. Passed 90 days the customer must pay for transport cost from A2Z back
to its residence. Any taxes, custom charges, etc. are the responsibility of the customer.