2N IVR Editor manual v1.0 - Manual (Page 22)

Configuration 3.1
18
DTMF Menu
If you create a DTMF menu, the call is routed using the defined DTMF characters (0-
9,* and #), or with the
symbol in other cases (when the DTMF character is not
entered within a timeout, or a non-defined DTMF character is entered).
Rename
Rename the destination for better orientation in the IVR tree.
Modify
ID – see Rename.
Delay – set the delay before voice message playing and DTMF dialling.
Play message – select or change the voice message to be played.
Discontinue on DTMF – discontinue the voice message whenever a DTMF
character is pressed.
DTMF timeout – set the DTMF receiving timeout after which the call is routed via
.
Add DTMF
Add a DTMF character (0-9,* and #) to be used for next destination routing.
You can use the function to add a DTMF character too.
Remove
Remove the DTMF menu.
DTMF Menu Control
- add a DTMF char – no more adding will be possible if all characters are
exhausted.
- go on in other cases – select a path to the destination with this symbol if a
defined DTMF character is not received, or the DTMF receiving timeout has
elapsed.
- set delay – click on the right-hand mouse button and then
on Modify to get into the delay changing menu.