Apple Installing Your Soundtrack Pro Software - Manual (Page 8)

Contacting AppleCare Support
Included in your Soundtrack Pro package is documentation on the support options
available from Apple. Several levels of support are available.
Whatever your issue, it’s a good idea to have the following information immediately
available. The more of this information you have to give to the support agents, the
faster they will be able to address your issue.
 The Soundtrack Pro Support ID number found on the front of this document
Note: The 11-digit Support ID number is different from the product serial number
used to install Soundtrack Pro.
 The version of Mac OS X you have installed. Choose Apple > About This Mac.
 The version of Soundtrack Pro you have installed. The Soundtrack Pro version
number can be viewed by choosing Apple > About Soundtrack Pro while
Soundtrack Pro is open.
 The model of computer you are using
 How much RAM is installed in your computer. You can find out how much RAM is
installed by choosing Apple > About This Mac.
 What other third-party hardware is connected to or installed in the computer, and
who are the manufacturers. Include hard disks, video cards, and so on.
 Any third-party plug-ins or other software installed along with Soundtrack Pro
AppleCare Support can be reached online at http://www.apple.com/support/
soundtrackpro .
© 2005 Apple Computer, Inc. All rights reserved.
Apple, the Apple logo, Final Cut, Final Cut Pro, Mac, Mac OS, Panther and Soundtrack are trademarks
of Apple Computer, Inc., registered in the U.S. and other countries. Tiger is a trademark Apple Computer, Inc.
AppleCare is a service mark of Apple Computer, Inc., registered in the U.S. and other countries.