Customer service, Descaling the washing machine caution – Bosch AXXUS WFL 2050 User Manual
Page 23
23
Descaling the washing
machine
CAUTION
Descaling agents contain acids which can attack
parts of the washing machine and discolor the
laundry.
Provided that you use the correct amount of
detergent, it is not necessary to descale the
washing machine.
If, however, descaling the appliance becomes
necessary, please follow the instructions provided
by the descaling agent manufacturer.
Customer Service
The washing machine requires no special care
other than the care and cleaning noted above. If
you are having a problem with your washing
machine, before calling for service please refer
to page 24.
If service becomes necessary, contact your dealer
or installer or an authorized service center. Do not
attempt to repair the appliance yourself. Any work
performed by unauthorized personnel may void the
warranty.
If you are having a problem with your washing
machine and are not pleased with the service you
have recieved:
q First, please contact your installer or the
Authorized Service Contractor in your area and
explain to them why you are not satisfied. This
will usually correct the problem.
q If after working with your installer or service
persons the problem still has not been resolved
to your satisfaction, please let us know by
either writing to us at,
BSH Home Appliances
5551 Mc Fadden Ave.
Huntington Beach, LA 92649
or, calling us at,
1-800/944-2904
Please be sure to include, if writing, or have
available, if calling, the following information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem Originated
- Explanation of Problem
Also, if writing, please be sure to include a daytime
telephone number and a copy of sales invoice.
You will find the model number and serial number
information on the rating plate located on the inside
of the door above the door glass.