Apple AppleCare Protection Plan for Mac - Manual (Page 8)

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4. Try these troubleshooting steps.
• Check compatibility. Make sure that the third-party software applications or third-party
hardware you use are compatible with Mac OS X.
• Consult the Mac OS X Support website. Apple maintains a wealth of troubleshooting
tips and useful technical resources at www.apple.com/uk/support/lion or
www.apple.com/ie/support/lion.
5. Contact Apple for assistance.
If these steps do not resolve the issue, please contact Apple for assistance. When you contact
Apple, you will be asked to supply your AppleCare Protection Plan agreement number or your
Apple product serial number.
UK Ireland
(44) 0844 209 0611 (353) 1850 946 191
Monday – Friday Monday – Friday
8:00 am – 7:45 pm 8:00 am – 7:45 pm
Saturday Saturday
10:00 am – 5:45 pm* 10:00 am – 5:45 pm*
* Telephone numbers and hours of operation may vary and are subject to change. You can find the most up-to-date local
and international contact information at www.apple.com/support/contact/phone_contacts.html.