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12 troubleshooting, About bluetooth device – Philips Car infotainment system CID3610 6.5" touch screen navigation Bluetooth User Manual

Page 31

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32

Image flashes or distorted

Video DVD settings do not match with

the DVD. Adjust video DVD settings.
Video connection is improper. Check the

connections.

Noise in broadcasts.

Signals are too weak. Select other

stations with stronger signals.
Check the connection of the car antenna.

Change broadcast from stereo to mono.

Preset stations lost.

Battery cable is not correctly connected.

Connect the battery cable to the terminal
that is always live.

Fuse is broken

The Fuse type is incorrect. Replace it with

a 15A fuse.
Speaker wire or power wire is grounded.

Check the connections.

Display show ERR-12

USB data error. Check the USB device.

About Bluetooth device

Music playback is unavailable on the system
even after successful Bluetooth connection.

The device cannot be used with the

system to play music.

The audio quality is poor after connection
with a Bluetooth-enabled device.

The Bluetooth reception is poor. Move

the device closer to the system or
remove any obstacle between the device
and the system.

Cannot connect with the system.

The device does not support the profiles

required for the system.
The Bluetooth function of the device is

not enabled. Refer to the user manual of
the device for how to enable the function.

12 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.

No power

Car engine has not been started. Start

the car engine.
Connections is incorrect.

Fuse has been damaged.

Replace fuse (see

‘Replace fuse’ on page 29).

No sound

Volume is too low. Adjust volume.

Speaker connections is incorrect.

Disc does not play

Disc is upside down. Ensure the printed

side is upwards.
Disc is dirty. Clean the disc with a

clean, soft, lint-free cloth. Wipe the disc
outwards from the center.
Disc is defective. Try another disc.

incompatible disc is used. Try another

disc.
Disc rating exceeds the restrict setting.

Change the rating settings to lower one.
Disc region code is not compatible with

the unit. Use disc with proper region
code.

No image

Parking brake wire connection is

incorrect. Check the parking wiring.

EN