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21 frequently asked questions – Philips SE8881B-22 User Manual

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• Check and upgrade the OS (operation

system) version of your mobile phone/

iphone.

I can neither pair the SE888 with my mobile

phone, nor synchronize the phonebook or

call log.

• You can find the list of mobile phones

which are compatible with SE888 in

Bluetooth compatibility list for SE888.pdf

saved in the CD rom or at http://www.

philips.com/support

• When the Bluetooth device list is full,

remove the mobile phone/computer name

before pairing can start.

• If the mobile phone name exists in your

mobile phone, you have to remove it from

your mobile phone. Then you can do the

pairing again.

• Check and upgrade the OS (operation

system) version of your mobile phone/

iphone.

My mobile phone/iphone does not reconnect

to SE888 automatically.

• You can find the list of mobile phones

which are compatible with SE888 in

Bluetooth compatibility list for SE888.pdf

saved in the CD rom or at http://www.

philips.com/support

• Check and upgrade the OS (operation

system) version of your mobile phone/

iphone.

I cannot pair my computer with SE888.

The PC application software only supports

Bluetooth devices with Bluetooth protocol

driver specified below. Check your Bluetooth

device and change it if necessary.

• Microsoft Stack compatible

• Broadcom Stack V 5.1.0.1700, V

5.1.0.2100 and 5.1.0.3500 Retail

I still cannot pair my computer with SE888

even I have changed my Bluetooth device.

Disable the internal computer Bluetooth device.

For information, see the user manual of your

computer. Then, install an external Bluetooth

device that supports the Bluetooth protocol

driver already mentioned above.

21 Frequently

asked questions

No signal bar is displayed on the screen.

• The handset is out of range. Move it closer

to the base station.

• If [Unregister] is displayed on the handset,

put the handset on the base until the signal

bar is displayed.

Tip

For further information, see “Register the handsets” on

the Services section.

I cannot charge up my mobile phone.

• Make sure that the iPhone USB charging

cable or micro-USB charging cable is

connected correctly. SE888 is mainly

supporting single mobile charging. If two

mobiles are connected to SE888 and if the

total battery charging is over the limit, you

receive a message. In this case, you need to

disconnect one mobile phone from battery

charging.

• If you still fail to charge up the mobile

phone even after you have removed one

of the two mobile phones, disconnect

all mobile phones from battery charging.

Reconnect one mobile only to SE888 and

charge it again.

• SE888 mainly supports iPhone charging

and those mobile phones complying with

the EU harmonized standard for mobile

charging. If your mobile phone cannot be

charged with SE888, it is because your

mobile phone does not support the EU

harmonized standard.

• You can find the list of mobile phones

which SE888 supports for charging in

Charging compatibility list for SE888.pdf

saved in the CD rom or at http://www.

philips.com/support

EN

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