Brother TOWERFEED IU 683 / 0402 - Manual (Page 22)

IU 683 / 0404 20 TowerFeed TM for Brother Printers
APPENDIX C - Troubleshooting
Diagnosing an Error Situation
TowerFeed 444 is equipped with a self-diagnosing system with acoustical and optical messages that allow the
operator to quickly locate the cause of a problem. Almost every time the problem is due to an incorrect operation or
unsuitable paper and is correctable with a few simple steps. The indication for possible errors and situations are as
follows:
Printer Display
TowerFeed Cause Corrective action
TF PAPER JAM
TowerFeed indicates:
6 beeps in row Opening of tray while feeding. Do not open tray while feeding is in progress.
Clear paper and close trays. TowerFeed repeats
feed cycle.
TF PAPER JAM TowerFeed indicates:
repeated beeping
long-long No Paper – Paper Jam Check for proper loading of paper (page 12) and
for paper quality within specifications (page 14).
Clear jam (page 13) and close tray. TowerFeed
repeats feed cycle.
TF MOTOR
BLOCKED TowerFeed indicates:
repeated beeping
short-long Motor blocked. Paper residue
jammed in tray, roller or paper
path. High friction. Remove paper residues. If paper quality out of
specifications, change paper. TowerFeed retries
after closing the tray(s). Possibly need for
service.
TF PAPER OUT TowerFeed indicates:
repeated beeping
short-short Paper-out in selected tray Replenish paper (page 12) Feed cycle is
repeated automatically.
TF PAPER OUT TowerFeed:
yellow indicator lit open TowerFeed tray Close the open tray
TF CHECK TowerFeed:
no indicator lit No power.
TF switched off – blown fuse. Check if power cable is plugged in and
TowerFeed powered on. Replace the fuse
(located above the power switch).
TF CHECK TowerFeed:
Green indicators lit
but no feed Check if serial interface of Printer is connected
properly to TF. Interface setting of Printer is not
set to ‘AUTO’ (see page 9).
JAM A3
Paper Jam when
feeding a sheet from
one of the lower trays.
repeated beeping
short-short A sheet could not be transferred
to the printer. Might be a service on TowerFeed is needed
(cleaning and oiling).