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BT Calypso 120 User Manual

Page 59

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59

BT Calypso 120 – Edition 04 – 04.10.04 – 6329

Help

Problems

Possible cause

More than one SMS product plugged into the line.
Remove other products.

Cannot send text

Check Service Centre number is correct including 1470
prefix.

Check call barring (option 4) is not activated on your line
if you have the call barring service rented from BT.

Cannot receive text

Check Service Centre number is correct.

Ensure you have subscribed to a Caller Display Service and
that it is active. You can check this by noting if your phone
displays data regarding your caller’s number when you
receive an incoming call.

Handset is registered

This may be due to your handset being de-registered.

to the SMS service
and text has been

All you need to do is type Register and send it to 00000.

previously sent and

You will receive a confirmation message back. This

received but you are

assumes that your Caller Display service is active and

now only receiving

working on your line.

incoming messages
as voice text

Note: Messages sent to 00000 are not charged for.

6329 Calypso 120 UG 4/10/04 4:25 pm Page 59