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Fault possible cause action – Bosch WFMC5301UC User Manual

Page 24

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24

Fault

Possible cause

Action

Water is flowing out from
underneath the machine.

T

he thread of the supply hose is not tight.

Tighten the thread.

Water is flowing out from
underneath the machine.

Leak in the drain hose.

Replace the drain hose.

Suds coming out of the
detergent dispenser.

Too much soap or non-HE soap used, pump could
not remove suds.

Mix 1 tablespoon of fabric softener with 1 pt (½ litre)
of water and pour into detergent dispenser III.

detergent dispenser.

not remove suds.

Use less detergent for future wash loads. Detergents
specifically designed for you High Efficientcy washer
produce fewer suds and will include the letters HE"
on the packaging.

Repeated spinning.

This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.

Always load the drum with large and small items
together.

The laundry was not
spun.

Large items of clothing have become entangled and
could not be distributed evenly in the drum. For safeĆ
ty reasons the highćspeed spin cycle was automatiĆ
cally suppressed.

Always load the drum with large and small items
together.

Program duration exĆ
tended.

This is not a fault.
The suds detection feature has activated an addiĆ
tional rinsing cycle to reduce the amount of suds.

Add a more appropriate amount of detergent.

This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.

Always load the drum with large and small items
together.

Unsatisfactory washing
result.

The degree of soiling was higher than estimated.

Select suitable program
or
Heavy duty as an additional option.

Not enough detergent.

Add detergent according to the manufacturer's
specifications.

Detergent residue on the
laundry.

Some phosphateĆfree detergents contain waterĆinsolĆ
uble residues that may appear as light spots on the
laundry.

Brush off spots when laundry is dry.

Gray residue on the launĆ
dry.

Dirt accumulation from ointments, fats or oils.

Add the maximum amount of detergent and select
the highest permissible temperature.

System shakes or
shudders when passing
from lower to higher
speed spinning.

Drum system suspension can shift during speed up,
this is not a failure.

Mix small and large laundry pieces in load to
minimize this effect.

If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on

again, select and start the program.
If the fault continues, call customer service; see Page 25.

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