Bosch WFMC5301UC - Manual (Page 23)

23
Troubleshooting of Minor Faults
d WARNING d
TO AVOID RISK OF ELECTRIC
SHOCK!
Repairs should only be carried out
by an authorized technician.
If repairs are necessary, and you
cannot eliminate the fault yourself with
the aid of the following table:
q
Turn the program selector to Off.
q Disconnect the washing machine
from the power outlet.
q Turn off the water taps.
q
Call Customer Service
(refer to Page 25).
Fault Possible cause Action
The door cannot be
opened. Power failure. An interrupted program will be resumed when power is
restored. If the laundry is to be removed during a power
failure,
call Customer Service
(refer to Page 25).
Program is running and/or the door is locked for safety
reasons. Wait until the program ends; see Page 21.
Plug is loose or not inserted. Eliminate the cause.
Program selector turned to Off before end of program. Select a program.
Door cannot be opened,
even though the appliance
has been switched off and
on again. For safety reasons the door has been locked because the
water level, temperature or speed is too high. See "Add a garment/Interrupting the program", Page 20.
Control lights do not light
up. A fuse has blown. Reset circuit breaker. Control lights do not light
up. A fuse has blown.
Call Customer Service if this fault recurs.
Power failure. An interrupted program will be resumed when power is
restored. If the laundry is to be removed during a power
failure,
call Customer Service
(refer to Page 25).
Program does not start.
Start/Pause indicator light
flashes.
Start/Pause button not pressed. Press the Start/Pause button.
Program does not start.
Indicator light end" is lit Door not closed properly. Check whether laundry is trapped in door.
Indicator light end" is lit
and display is flashing
E:01"
Close the door (a click should be heard).
Program continues.
Spin speed cannot be
selected. Spinning is already in progress; during spin cycle the
speed cannot be changed. Select speed before spinning.
Detergent residue in the
detergent dispenser. Detergent was damp or lumpy. Clean and dry the detergent dispenser; see Page 21. Detergent residue in the
detergent dispenser. Detergent was damp or lumpy.
Use the cap of the detergent bottle to measure liquid
detergents.
Water does not enter the
machine or detergent is
not washed away. Water tap(s) not turned on. Turn on water tap(s) and press Start/Pause button.
Program continues.
machine or detergent is
not washed away.
Indicator light spin" is lit
Supply hose kinked or pinched. Eliminate the cause .
Indicator light spin" is lit
and display is flashing
E:02 E:03
Strainers in supply hose clogged. Clean the water inlet strainers; see Page 21.
and display is flashing
E:02" or E:03".
Water pressure too low. Eliminate the cause.
Water cannot be seen in
drum. This is not a fault.
The water level is below the visible part of the drum.
Indicator light rinse" is lit
and display is flashing
E:04" with no water reĆ
maining in tub. Suds or pump is blocked. Use less detergent for future wash loads. Detergents
specifically designed for your High Efficiency washer
produce fewer suds and will include the letters HE"
on the packaging. Clean the water drainage pipe
and/or drain hose. Run any program to remove the
excess suds.