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Philips Protector de sobrevoltaje User Manual

Page 9

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9

tions), and your telephone service equipment

must include a properly installed and operating

“primary protection” device at the service

entrance. (Such devices are normally added

during telephone line installation.) If you fail

to connect the telephone line protection

properly, your connected equipment will not

be covered by the Connected Equipment

Warranty.

To claim damage as a result of coaxial line

transients, equipment must be properly

connected to a Philips surge protector which

offers coaxial line protection (see directions

for use for installation instructions). If you

fail to connect the coaxial cable protection

properly, your connected equipment will not

be covered by the Connected Equipment

Warranty. To make a warranty claim, consumer

must contact the Philips customer service

department (See chart below) and provide a

full description of the damage. The customer

service department will provide the consumer

with a Return Authorization number (RA#).

Philips will determine, at its sole discretion,

whether consumer should send the damaged

equipment and the surge protector to Philips,

or to an independent repair facility. If Philips

so requests, the consumer must, at his/her

own expense, send the damaged equipment

and the surge protector, along with a copy of

the sales receipt, to the specified location, in

secure packaging (to prevent further damage)

with the RA# clearly displayed on the outside

of the package, and with a full written descrip-

tion of the problem, including the consumer’s

name, address, and daytime phone enclosed.

Philips also reserves the right to examine the

site where the damage occurred.

If the surge protector is covered under the

Surge Protector Limited Warranty, as discussed

above, Philips will either repair or replace the

surge protector. If Philips determines that

the Connected Equipment Limited Warranty

covers the damaged equipment, and that the

equipment was damaged as a result of the

surge protector which is covered under the

Surge Protector Limited Warranty, Philips will

either (a) authorize repair of the connected

equipment, at a cost up to the maximum

amount set forth on the packaging of the

surge protector involved;

(b) provide the consumer with an equivalent

equipment replacement; or (c) reimburse the

consumer for the present fair market value

of the damaged connected equipment. If ap-

plicable, the equipment will be returned from

Philips to the consumer at Philips expense.

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