5 warranty and service – Philips Protector de sobrevoltaje User Manual
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Your surge protector may offer Power
Blocker™ protection, a technology which
directs the surge protector to automatically
sacrifice itself in order to save the equipment
connected to it. This special circuitry cuts off
all power to AC outlets in the event of an
electrical or power surge that overwhelms its
protection.
When this occurs, your surge protector will
not allow any current to pass. The protection
light will be off, alerting you that your surge
protector has performed its duty — protect-
ing your connected equipment. To restore pro-
tection to your equipment, you must replace
your surge protector with a new unit.
Note
Equipment connected to surge protectors
with Power Blocker™ protection will be
additionally covered in the event of equip-
ment damaged by a lightning strike. No surge
protector will entirely protect against a direct
lightning strike. The surge protector itself is
expected to be damaged in performing its duty
and you must purchase a new one to replace
the damaged unit.
Philips, Inc. (“Philips”) provides one or both
of the following warranties (Surge Protector
Limited Warranty and Connected Equipment
Limited Warranty) to the original consumer
of surge protectors sold under the Philips
brand name.
Provisions Applicable to Each Warranty
These warranties apply only to natural
purchasers of surge protectors for personal,
family or household use, not to commercial,
institutional or industrial purchasers. These
warranties are valid only in Europe.
THESE WARRANTIES ARE IN LIEU OF ALL
OTHER EXPRESS WARRANTIES; AND ANY
5 Warranty
and Service
IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO THE IMPLIED WARRAN-
TIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED
TO THE DURATION OF THIS WARRANTY.
EXCEPT AS PROVIDED IN THE CONNECT-
ED EQUIPMENT LIMITED WARRANTY (IF
APPLICABLE), IN NO EVENT SHALL PHILIPS
BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUEN-
TIAL OR MULTIPLE DAMAGES* ARISING
OUT OF THE USE OF THE PHILIPS SURGE
PROTECTOR.
Surge Protector (Product) Limited
Warranty
Philips warrants to the original consumer that
each surge protector will be free from defects
in materials and workmanship under normal
use for its lifetime, which means until the surge
protector has exceeded its capacity to protect
against surges and spikes. The “Protection
Working” indicator light will no longer be lit
when this capacity is exceeded.
This warranty does not cover damages (a) as
a result of an Occurrence (as defined below);
(b) as a result of an accident; (b) by the use
of parts not manufactured or sold by Philips;
or (c) by modification of the surge protector.
After any repair or modification of the surge
protector by a facility not authorized by
Philips, any
problems that arise will not be remedied
under this warranty.
To make a warranty claim, consumer must
contact the Philips customer service depart-
ment (See chart below) and provide a full
description of the damage. The customer
service department will provide the consumer
with a Return Authorization number (RA#).
Philips will determine, at its sole discretion,
whether consumer should send the damaged
surge protector to Philips, or to an indepen-
dent repair facility. If Philips so requests, the
consumer must, at his/her own expense, send