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Customer service, Repair order and advice on faults – Neff K8315X0 User Manual

Page 33

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Customer service

Your local customer service can be

found in the telephone directory or in t

e customer-service index. Please provide

customer service with the appliance

product number (E-Nr.) and production

number (FD).
These specifications can be found on the

rating plate. Fig.

.

To prevent unnecessary call-outs, please

assist customer service by quoting the

product and production numbers. This

will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The “cool-fresh”

compartment is too

warm or too cold.

The fixed setting has

been set too high or

too low (e.g. if there is

frost in the “cool-

fresh” compartment).

The temperature in the cool-fresh

compartment can be set to be 2

steps warmer and/or colder, Fig.

2.

If the refrigerator compartment

temperature is set to 4, the cool-

fresh compartment has

a temperature of almost 0 °C.

1. Press super button on refrigerator

compartment 2 for 3 seconds

until a signal sounds.
Temperature display on refrigera-

tor compartment 4 flickers.

2. Change the setting using

the temperature setting button

on refrigerator compartment 3.
Setting 2 – coldest setting
Setting 8 – warmest setting
After one minute, the set

temperature is saved.

GB

0844 892 8989

Calls from a BT

landline will be

charged at up

to 3 pence per

minute. A call

set-up fee of up

to 6 pence may

apply.

IE

01450 2655

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