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Troubleshooting, Troubl es hooti ng – Nokia N96 User Manual

Page 168

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Troubleshooting

Q: What is my password for the lock, PIN, or PUK

codes?

A: The default lock code is 12345. If you forget the lock

code, contact your device dealer. If you forget a PIN or

PUK code, or if you have not received such a code,

contact your network service provider. For information

about passwords, contact your access point provider,

for example, a commercial internet service provider

(ISP) or network service provider.

Q: How do I close an application that is not

responding?

A: Press and hold

. To close an application, scroll to

it, and press C . Pressing C does not close Music player.

To close Music player, select it from the list, and

Options

>

Exit

.

Q: Why do images look smudgy?

A: Ensure that the camera lens protection windows are

clean.

Q: Why do missing, discoloured, or bright dots

appear on the screen every time I turn on my

device?

A: This is a characteristic of this type of display. Some

displays may contain pixels or dots that remain on or

off. This is normal, not a fault.

Q: Why can't my device establish a GPS

connection?

A: Find more information about GPS, GPS receiver,

satellite signals, and location information in this user

guide.

See "Positioning (GPS)", p. 87.

Q: Why can’t I find my friend’s device while

using Bluetooth connectivity?

A: Check that both devices are compatible, have

activated Bluetooth connectivity, and are not in hidden

mode. Check also that the distance between the two

devices is not over 10 metres (33 feet) and that there

are no walls or other obstructions between the devices.

Q: Why can’t I end a Bluetooth connection?

A: If another device is connected to your device, you

can end the connection from the other device or

deactivate Bluetooth connectivity in your device. Press

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