beautypg.com

Billion Electric Company 800VGT User Manual

Page 143

background image

Billion 800VGT Router

If you do not succeed in solving the problem using the diagnostics utility please contact either Telkom’s or
Sizwe’s router helpdesk – please see contact details and operating hours below.

Note that both Telkom and Sizwe support personnel will request that you run the diagnostic test and relay
the results back to them as the first step in the troubleshooting process, so please have this information
handy.

Contact Telkom ADSL support

Telephone:

0800 375 375

Operating hours:

24hrs – 7 days a week


Contact SizweBroadband

Telephone:

0860 110 041

Website:

www.sizwebroadband.co.za

Operating hours:

8:00am to 17:00pm (work days only)
































143

Chapter 5: Troubleshooting and Contact Information