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Password keyboard – Toshiba Portege R400 User Manual

Page 143

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User’s Manual

8-7

Troubleshooting

Real Time Clock

Password

Keyboard

Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5,

The Keyboard

, for further information.

Problem

Procedure

The following message
is Displayed on the
screen:

RTC battery is
low or CMOS
checksum is
inconsistent.
Press [F1] key to
set Date/Time.

The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and
time in the BIOS setup application by using the
following steps:

1. Press the F1 key - the BIOS setup application

will load.

2. Set the date in the System Date field.

3. Set the time in the System Time field.

4. Press the End key - a confirmation message

will be displayed.

5. Press the Y key - the BIOS setup application

will end and the computer will restart.

Problem

Procedure

Cannot enter password Please refer to the

TOSHIBA Password Utility

section in Chapter 6,

Power and Power-Up

Modes

for further information.

Problem

Procedure

Some letter keys
produce numbers

Check that the numeric keypad overlay is not
activated - press the Fn + F11 hot key and try
typing again.

Output to screen is
garbled

Please refer to your software’s documentation to
ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).

If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.