Dvd+-r/+-rw drive, Dvd+-r/+-rw drive -11 – Toshiba Satellite M40 (PSM40) User Manual

Page 157

User’s Manual

9-11

Troubleshooting

DVD+-R/+-RW drive

For more information, refer to Chapter 4,

Problem

Procedure

You cannot access a

CD/DVD in the drive

Make sure the drive’s drawer is securely closed.

Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is

properly seated. It should lie flat with the label

facing up.

A foreign object in the drawer could block laser

light from reading the CD/DVD. Make sure there

is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe it

with a clean cloth dipped in water or a neutral

cleaner. Refer to the

Chapter 4,

for details on

cleaning.