Obtaining warranty support – Toshiba AT100 User Manual
Page 99

User’s Manual
D-2
TOSHIBA AT100
Your registration will help us providing you with speedy service should you 
need to have your product repaired under warranty and it enables you to 
receive news about essential updates, driver revisions, details about new 
products and special offers to help you get the most from your Toshiba 
product. Please therefore do not forget to inform Toshiba by updating your 
registration data on the same website under the registration details lookup 
in case of any product relocation.
Once your registration details have been received by Toshiba, the warranty 
status of your product can be checked at any time at the following website: 
www.toshiba-tro.de/unitdetails
This warranty is only valid for the product for which it was registered. The 
product is warranted rather than the owner.
Obtaining Warranty Support
This limited warranty may be enforced in any country within Europe, Middle 
East and Africa where Toshiba or its Authorised Service Providers offer 
warranty service. The current list of countries and Service Partners can 
always be viewed under the Toshiba Global ASP locator: 
www.toshiba-europe.com/asp-locator
Only Toshiba Authorised Service Providers are entitled to perform warranty 
repairs on your Toshiba product. In order to ensure the best performance of 
your product, we recommend using these providers also for out-of-warranty 
repairs.
Before contacting Toshiba, please:
■
Check if your product is charged or connected to mains and switched 
on correctly.
■
Reset your product to its original configuration by removing the 
accessories and external connections. Please remove recently installed 
software programs, as they may have caused problems. Unplug any 
remote storage devices or other peripherals and remove any CD/DVDs, 
power cords etc.
■
Consult the User’s Manual for important tips on how to operate and 
troubleshoot your product.
You can also find important tips on how to operate your product, 
troubleshooting and software updates on our support website: 
www.toshiba-europe.com/computers
This website allows you to view a number of FAQs (Frequently Asked 
Questions), download up-to-date software patches and drivers, as well as 
having access to a range of extra support advices, software updates or 
diagnostic tools, some of which are not part of the Toshiba warranty and 
may incur an additional charge.
To obtain support, please check the ASP locator and contact your nearest 
Toshiba Support Centre or Authorised Service Provider: 
www.toshiba-europe.com/asp-locator
